Health & Safety

Health & Safety at Douglas

At Douglas, we take pride in delivering quality outcomes for our clients—but just as importantly, we are committed to providing a safe, healthy and supportive environment for our people.

We believe that workplace injuries and occupational illnesses are preventable. We take a proactive approach to identifying health and safety risks and work to manage them to a level that is as low as reasonably practicable. Our systems and approach are guided by the principles of ISO 45001, the international standard for occupational health and safety, helping us to create a consistent and effective framework for managing risk.

We build a strong safety culture by valuing care, diversity and wellbeing, and by empowering every individual at Douglas to be a safety leader—looking out for each other so that everyone goes home safe and well.

We keep health and safety an on-going priority by:

Continual improvement in health and safety outcomes

Compliance with WHS, injury management and workers compensation legislation

Planning work to eliminate or control foreseeable hazards and risks

Encouraging open consultation and fostering a strong safety culture through active safety committees

Delivering practical training and clear expectations for all team members

Maintaining our workplaces and equipment to high safety standards

To support this, we recognise branches that lead by example through our annual Branch Safety Culture Award, which celebrates positive safety leadership and a strong, caring culture.

We continue to strengthen our approach by:

  • Setting clear, measurable safety objectives aligned with our broader business goals

 

  • Staying up to date with changes in legislation and industry expectations

 

  • Providing timely and supportive injury management and return-to-work programs

 

  • Encouraging input and collaboration through structured consultation mechanisms

 

  • Making sure every team member understands their role in creating a safe workplace

 

  • Conducting regular inspections and maintaining safe working conditions

At Douglas, safety is more than a policy—it’s a shared value that shapes how we work. Our commitment to continual improvement, aligned with ISO 45001, ensures we protect the health, safety and wellbeing of our people while delivering with integrity for our clients.